LEGAL REFERENCE

c44 - How We Protect Your Account and Privacy

Q: Can I request a copy of my personal data or ask for deletion?

Yes. Email privacy@c44.run with your account details and request type. We provide data copies within five business days. Deletion requests are processed within 30 days, except where law requires us to retain records.

At c44, your account security and data protection are built into everything we do. We've designed our privacy practices around the payment methods you use—JazzCash, Easypaisa, SadaPay and...

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Our Privacy Commitment to Pakistan

c44 operates under privacy principles designed for Pakistan's digital landscape. When you open an account, we collect information needed to verify your identity, process deposits through JazzCash, Easypaisa, SadaPay and Raast, and enable withdrawals to your registered account. We do not sell your personal data to third parties. Your account details, transaction history, and gameplay activity remain within our systems and are

accessed only by our support and compliance teams when necessary. We use encryption on all payment flows and store sensitive information in secure, isolated databases. Where local law permits, we may share anonymised gameplay data with our game studios to improve performance and fairness. You can request access to your data or ask for deletion of non-essential records at any time through

our support channels.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH OUR TEAM

Privacy Questions and Data Requests

CREDIBILITY SIGNALS

How We Earn Your Trust on Privacy

Transparent Practices

We publish this privacy policy in plain language and update it whenever our data practices change. No hidden clauses or surprise policy shifts.

Encryption Standard

All payment data and account credentials use industry-standard TLS 1.2 encryption. Your JazzCash, Easypaisa, SadaPay and Raast transactions are protected end-to-end.

No Third-Party Sales

We do not monetise your data by selling it to advertisers, data brokers, or marketing firms. Your information stays within c44.

Audit Trail

Every access to your account by our team is logged and timestamped. You can request a full audit of who viewed your data and when.

Compliance Review

Our privacy practices are reviewed quarterly by our compliance officer to ensure alignment with Pakistan's data protection expectations.

Incident Response

If we detect unauthorised access to your account, we notify you immediately and provide guidance on securing your linked payment methods.

Privacy Aligned with Our Other Policies

Terms of Service	Our terms define your account rights and responsibilities; this privacy policy covers how we handle your data within those terms.
Payment Policy	Deposit and withdrawal rules are separate; privacy policy focuses on data protection, not transaction fees or processing times.
Account Security	We outline password requirements and two-factor authentication in account settings; this policy explains how we protect that data.
Cookie Notice	Our cookie policy details tracking on c44.run; this privacy policy covers personal data collection beyond cookies.
Support Policy	Support interactions are governed by our support terms; privacy policy ensures your support messages are not shared externally.
Game Studio Partnerships	Game studios receive anonymised play data only; this policy clarifies what data is shared and how studios must protect it.
Withdrawal Verification	We verify withdrawals to prevent fraud; privacy policy explains why we collect identity documents and how long we retain them.

Core Privacy Principles at c44

Minimal Collection

We ask only for data needed to verify your identity, process payments via JazzCash, Easypaisa, SadaPay and Raast, and comply with local law.

Local Storage

Your account data is stored on servers within Pakistan's supported regions. We do not transfer personal information to overseas data centres.

Retention Limits

We keep account data for as long as your account is active. After closure, we retain records for three years for compliance, then delete.

Payment Isolation

JazzCash, Easypaisa, SadaPay and Raast credentials are never stored on our servers. We receive only confirmation tokens from payment partners.

Gameplay Privacy

Your game history, bets, and results are visible only to you and our support team. We do not publish or share gameplay details publicly.

Consent Control

You control whether we send promotional emails or SMS. Opt out anytime from account settings without affecting your ability to play.

Privacy Questions Answered

We collect your name, date of birth, email, phone number, and address to verify your identity. We also collect payment information linked to JazzCash, Easypaisa, SadaPay or Raast, and your device details for security. We do not collect biometric data or browsing history outside c44.

We retain your account data for three years after closure to comply with anti-money-laundering regulations and resolve disputes. After three years, we delete personal information permanently. Transaction records may be kept longer if required by law.

Game studios receive only anonymised gameplay data—no names, emails, or payment details. Payment partners (JazzCash, Easypaisa, SadaPay, Raast) receive only transaction details needed to process deposits and withdrawals. We do not sell data to third parties.

We use TLS 1.2 encryption on all payment flows. Your payment credentials are never stored on our servers—we receive only confirmation tokens. Payment partners handle credential storage under their own security standards.

Yes. Email [email protected] with your account details and request type. We provide data copies within five business days. Deletion requests are processed within 30 days, except where law requires us to retain records.

We notify affected users immediately via email and SMS. We provide guidance on securing your linked payment accounts and offer account recovery assistance. We also report incidents to relevant authorities where required by law.

Yes, we use cookies for account login, gameplay continuity, and fraud prevention. We do not use cookies for advertising or cross-site tracking. See our cookie policy for details on opting out of non-essential cookies.